The Royal Eye Crossbody Bag

14-Day Return Window: We understand that sometimes, despite careful consideration, a product may not meet your expectations. That’s why we offer a 14-day return policy. This means that from the moment you receive your order, you have two weeks to decide if it’s the right fit for you. This generous time frame allows customers to assess their purchase at their own pace, ensuring a stress-free shopping experience.

Eligibility for Returns: To qualify for a return, the item must meet the following criteria:

• It should be in the same condition as when you received it – unused, with all tags, and in its original packaging.
• A valid receipt or proof of purchase must accompany the return request.

Initiating a Return: To start a return, please contact us at info@godaleather.com. Upon approval of your return request, we will promptly send you a return shipping label and offer clear instructions on the return process. Please note that we do not accept items sent back without prior authorization.

Items That Cannot Be Returned: Please note that the following items cannot be returned:

• Customized or bespoke products.
• Products that have already been replaced.

Customer Queries: If you have any questions regarding our return policy or process, feel free to reach out to us at info@godaleather.com.

Important Information for International Customers: For returns initiated from outside the European Union (EU), please be aware that all return shipping costs will be deducted from the refund amount.

Refund Process: The refund amount will be credited according to the method of payment used during the original purchase.